This Privacy Policy describes how Cleaning Services with Yanelis LLC ("Yanelis Ops," "we," "us," or "our") collects, uses, and protects information when you visit our website or engage our software engineering services.
1. Information We Collect
We collect information you provide directly, such as your name, email, company name, and message content submitted through our contact form, and technical information such as IP address and browser type collected automatically when you visit our site.
2. How We Use Information
We use collected information to respond to inquiries, deliver requested services, improve our website, and communicate updates about active engagements. We do not sell your personal information to third parties.
3. Client Data
When Yanelis Ops builds booking, dispatch, or billing systems for a client, any client, property, or scheduling data processed through that system remains the property of the client and is handled under the terms of the applicable Master Services Agreement.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, or disclosure.
5. Third-Party Services
Our website may use third-party analytics and hosting providers that process data on our behalf under their own privacy practices.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the email below.
7. Contact Us
Questions about this Privacy Policy can be directed to hello@yanelis.us or Cleaning Services with Yanelis LLC, 7509 Exter Way, Tampa, FL 33615.